CUSTOMER SUPPORT

FIBCOM’s services can achieve the customer’s goals faster & less expensively, reducing their time to revenue generation. FIBCOM provides training to the customer’s technical staff to handle operations & maintenance issues, making them self sufficient, although FIBCOM is only a call away for technical support.

FIBCOM’s Support Services provide customers with a wide range of solutions & options for technical assistance, system maintenance, system performance improvement & skills enhancement. Our solutions are designed to keep customer networks running smoothly & efficiently.


The customer support department has a pool of trained engineers, technical and line staff who have access to extensive resources and expertise for undertaking survey, installation & commissioning, training and maintenance including sourcing of equipment and material. Additional services like network planning, engineering and design are also available.

At the very foundation of FIBCOM’s philosophy is customer satisfaction. Customer satisfaction incorporates prompt delivery of quality products & services and, if necessary, quick, competent & effective resolution of customer enquiries & support requests.

FIBCOM’s customers are assured that the initial & ongoing support will be delivered professionally, effectively & with a focus on their ultimate satisfaction.

Technical Support is available at:
FIBCOM INDIA LTD
Gurgaon: +91 124 2347046
Email: cs@fibcom.com
Website: www.fibcom.com